We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we will gladly accept your return.
Any product can be returned within 30 days of purchase however must be unopened and in its original condition.
A returns request must be lodged via the Contact Us section of our website. Our team will then contact you to understand your concern and arrange the return. Customers are responsible for shipping & handling charges for posting items back to us. It is recommended to use a prepaid postal service.
We will credit your original method of payment, excluding shipping charges and sales tax on shipping charges (unless goods are defective or not as ordered). Please allow up to 7 days for your item to be processed.
To return the product for a refund, please send by registered mail to: BeaMade Foods Pty Ltd, PO Box 7093, Leura NSW 2780, Australia.
Whilst we are happy to discuss an exchange for a good that is in refundable condition, we cannot guarantee the availability of your preferred replacement item due to the seasonality of our business.
To request an exchange, please contact us via our website, including your preferred product, and we will do what we can to support this.
Please contact our team via our website if you have encountered a faulty product. Please include as much information as available regarding the faults and an order number for the purchase.
If your item is deemed faulty, BeaMade Foods Pty Ltd will do its best to replace the item or issue a refund. BeaMade Foods Pty Ltd will provide you with a return shipment label if the item is deemed faulty.